Shipping & returns
Delivered with care
Orders are processed within 1–2 business days.
Shipping
Where we ship
Orders are processed within 1–2 business days. Delivery times below are business days after dispatch.
| Country | Delivery time | Shipping cost | Free shipping from |
|---|---|---|---|
| Morocco | Express: 1–2 days | 30 DH | 400 DH |
| France | Express: 2–3 days · Standard: 5–7 days | €40 · €25 | €150 (Standard) |
| Belgium | Express: 3–4 days · Standard: 7–10 days | €40 · €27 | €150 |
| Germany | Express: 2–3 days · Standard: 5–7 days | €40 · €28 | €150 (Standard) |
| Italy | Express: 2–3 days · Standard: 5–7 days | €40 · €25 | €150 |
| Netherlands | Express: 2–3 days · Standard: 5–7 days | €40 · €25 | €150 (Express) |
| Ireland | Standard: 5–7 days | 300 DH | 1,500 DH |
| Norway | Express: 5–7 days | 390 DH | 1,500 DH |
| Sweden | Express: 3–5 days | 400 kr | 1,500 kr |
| United Kingdom | Express: 3–5 days | £30 | £150 |
| United States | Standard: 5–7 days | $35 | $150 |
| Canada | Standard: 5–7 days | $38 | $150 |
The exact price for your address is shown at checkout. International orders may incur customs duties or import taxes, which are the customer’s responsibility.
Returns
Hygiene first
For hygiene and safety reasons, we do not accept returns or exchanges. Please double-check your order before completing your purchase.
Damaged or incorrect item? Email contact.arganlys@gmail.com within 48 hours with photos and your order number. We review requests within 5 business days; approved refunds take 7–10 business days.
Questions
Shipping questions
Shipping & delivery
When will my order ship?
Orders are processed within 1–2 business days. Shipping fees and delivery options for your address are calculated and shown at checkout.
Do you deliver everywhere in Morocco?
Yes. Arganlys delivers across Morocco with our courier, Sendit, and shipping in Morocco is free on orders over 400 DH. The delivery options for your city are shown at checkout.
Do you ship internationally?
Yes. Free Morocco shipping over 400 DH and free worldwide shipping over $150. International orders may incur customs duties or import taxes, which are the customer’s responsibility.
What if my order arrives damaged or incorrect?
Email contact.arganlys@gmail.com within 48 hours of delivery with photos and your order number. We review requests within 5 business days; approved refunds take 7–10 business days.
Can I return or exchange a product?
No. For hygiene and safety reasons, Arganlys does not accept returns or exchanges, so please double-check your order before completing your purchase. Damaged or incorrect items are covered: see our refund policy.
My package is lost or delayed. What can I do?
Delays from weather, holidays or customs are beyond our control, but we’ll help. Contact contact.arganlys@gmail.com and we’ll guide you in resolving the issue with our courier, Sendit.