SHIPPING POLICY

At Arganlys, we want your shopping experience to be simple and hassle-free. Here’s everything you need to know about our shipping and payment options.

Shipping Information

• Orders are processed within 1 business day.

• Shipping fees are calculated at checkout based on your location.

No Returns or Exchanges

For hygiene and safety reasons, we do not accept returns or exchanges. Please double-check your order before completing your purchase.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, email us at contact.arganlys@gmail.com within 48 hours of receiving your package. Please include:

• Photos of the damaged item

• Your order number and a short description of the issue

We’ll review your request within 5 business days, and if approved, refunds may take 7-10 business days to process.

Lost or Stolen Packages

Once your order is marked as delivered, Arganlys is not responsible for any loss or theft. However, we understand that issues can happen, and we’re here to assist you as much as possible.

If you experience any problems, please reach out to us at contact.arganlys@gmail.com, and we’ll do our best to guide you in resolving the issue with Sendit.

Shipping Delays

Unexpected delays due to weather, holidays, or customs are beyond our control, but we’ll do our best to assist you.

IMPORTANT NOTICE:
International orders may incur customs duties or import taxes, depending on your
country’s regulations. These charges are not covered by Arganlys and will be your
responsibility.
We kindly advise confirming any applicable fees with your local customs office prior to ordering.

Policy Updates

We may update this policy from time to time. Be sure to check back for any changes!

For any questions, contact us at contact.arganlys@gmail.com.